We have written a cancellation and refund policy for you. You can find these here:
Refund and Returns Policy
Please check your spam or junk folder before contacting us.
If you’re still unable to find it please contact us on info@wellnesswm.com
These are activities holidays and so we would always recommend arranging for travel insurance. It is your responsibility for ensuring that the adequate level of cover is included in the policy you take out.
Due to the ups and downs of flight prices with seasons and differing airlines your retreat does NOT include flights.
Maybe one day 🙂
Yes in most cases our retreats include transfers to and from the airport. If this isn’t included it will be highlighted on the event information page and on your welcome email.
We will try to recommend flights from common airports that are due to arrive at good times to start the event. We do advise you to always look at your best options as we cannot always work to everyone’s budgets and geography.
We recommend getting to the retreat on the morning of the start day or earlier. Flight recommendations and arrival times will be sent in your welcome emails.
We will sent these to you in plenty of time to book the best one for you.
On average our events are around 12 people in size.
However our events are customised with multiple factors for group size such as activities included, safety reasons and timings.
We always try to book the best accommodations within the budgets of the trip. Often we can include a premium fee on the retreat to upgrade your room(s).
Expect a 3-Star hotel or better as a rough guide to where you will stay.
More information will be sent to you on your welcome emails and follow up ones nearer the time of the retreat.
Our retreats are designed for everyone. Seriously, every element will have a level for you to work at safely. We will always want you to push as much as you can but we’re here for you!
Please consider your injury and advise that you should seek from a medical professional before booking one of our retreats. We will always try to accommodate anyone with customised exercise each time.
We treat your safety as the most important thing to us – always.
All events, trips and excursions have been carefully selected and tested by our team for the best quality and safety standards. We would never put you in a situation where you feel unsafe.
Some of our European event partners offer differing standards to what we may be used to in the UK. We acknowledge this but these events will have been personally tested by our team and scrutinised for safe standards.
All of the retreats will have been risk assessed and remediations in place for unexpected outcomes. On occasion we may substitute an activity for another to maintain safe standards.
All of our instructors are First Aid trained to the highest standard possible in the UK.
If you are concerned in any way or have questions please reach out to us on:
info@wellnesswm.com
If the FAQs above don’t answer your questions please contact us at info@wellnesswm.com